對于(yu)與市(shi)(shi)場(chang)完(wan)全(quan)接軌(gui)的極少數企業來說,市(shi)(shi)場(chang)競爭(zheng)其實是一種假相,因為(wei)他們(men)始終(zhong)站在前位、戰(zhan)略(lve)堅定、初心(xin)不(bu)改(gai),全(quan)心(xin)全(quan)意為(wei)未(wei)來市(shi)(shi)場(chang)謀篇布局(而不(bu)拘(ju)泥于(yu)當前市(shi)(shi)場(chang)),他們(men)已經是或者即將(jiang)是引領市(shi)(shi)場(chang)的“超人”,在他們(men)眼里如(ru)何打(da)敗(bai)競爭(zheng)伙伴是個“偽命題”。市(shi)(shi)場(chang)競爭(zheng)對于(yu)二(er)三流(liu)企業,特別是對于(yu)不(bu)入流(liu)企業來說,則是一個天(tian)(tian)大問題,因為(wei)他們(men)一直(zhi)(zhi)后知(zhi)后覺,一直(zhi)(zhi)糾(jiu)結于(yu)各種利益關系,面對市(shi)(shi)場(chang)一直(zhi)(zhi)被動反應,所以一直(zhi)(zhi)充當配角,而艱(jian)難跋涉,氣喘吁(yu)吁(yu),食不(bu)甘味(wei)。總之,他們(men)雖(sui)然天(tian)(tian)天(tian)(tian)吆喝搞經營(ying),但實際上并未(wei)完(wan)全(quan)果斷迅速地與市(shi)(shi)場(chang)接軌(gui)。
與(yu)市場(chang)(chang)接(jie)(jie)軌(gui),要始終不渝(yu)地守初(chu)心(xin)。企業(ye)秉初(chu)心(xin),員工(gong)有(you)良知。企業(ye)初(chu)心(xin)是(shi)(shi)(shi)服務(wu)社會(hui),社會(hui)認可、接(jie)(jie)納、樂見,企業(ye)才(cai)有(you)空間。企業(ye)服務(wu)如果(guo)(guo)始終是(shi)(shi)(shi)心(xin)系客(ke)戶的、方(fang)便快捷(jie)的、時常創新的且有(you)較高(gao)品位的,則不論在(zai)(zai)什么時代(dai),企業(ye)經(jing)營(ying)一定(ding)生機勃(bo)勃(bo);如果(guo)(guo)企業(ye)服務(wu)質量平平、長(chang)期不變、與(yu)客(ke)戶貌合(he)神離,那么經(jing)營(ying)工(gong)作一定(ding)日漸式(shi)微。決定(ding)初(chu)心(xin)的,首先在(zai)(zai)于(yu)企業(ye)的指(zhi)導思想是(shi)(shi)(shi)以眼(yan)前利益為重還(huan)是(shi)(shi)(shi)以長(chang)遠利益、共同利益為重;其次表(biao)現(xian)在(zai)(zai)各種資源是(shi)(shi)(shi)否(fou)完全圍(wei)繞市場(chang)(chang)來(lai)整合(he),即核(he)心(xin)管理與(yu)核(he)心(xin)經(jing)營(ying)是(shi)(shi)(shi)否(fou)完全合(he)拍并且高(gao)效(xiao)聯(lian)動(dong);第三表(biao)現(xian)在(zai)(zai)作為經(jing)營(ying)指(zhi)揮(hui)棒的績效(xiao)考(kao)核(he)上(shang)(shang),即績效(xiao)考(kao)核(he)政策是(shi)(shi)(shi)否(fou)停留在(zai)(zai)既有(you)認知上(shang)(shang),還(huan)是(shi)(shi)(shi)全面快捷(jie)與(yu)市場(chang)(chang)接(jie)(jie)軌(gui)上(shang)(shang)。作為與(yu)社會(hui)直接(jie)(jie)聯(lian)系的經(jing)營(ying)工(gong)作只是(shi)(shi)(shi)企業(ye)指(zhi)導思想與(yu)績效(xiao)考(kao)核(he)的結果(guo)(guo)與(yu)反映,企業(ye)真(zhen)接(jie)(jie)軌(gui)還(huan)是(shi)(shi)(shi)將(jiang)接(jie)(jie)軌(gui)打折,這(zhe)是(shi)(shi)(shi)檢驗是(shi)(shi)(shi)否(fou)守初(chu)心(xin)的核(he)心(xin)標(biao)準。
與(yu)市(shi)(shi)場(chang)接軌,要(yao)旗幟鮮明地(di)定(ding)好(hao)位(wei)。企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)定(ding)好(hao)位(wei),員工(gong)有方(fang)向。企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)最(zui)優(you)選擇(ze)是(shi)做(zuo)市(shi)(shi)場(chang)引(yin)領者,其次的(de)選擇(ze)是(shi)做(zuo)有特色有實(shi)力(li)的(de)跟隨者。跟隨者不(bu)是(shi)最(zui)差定(ding)位(wei)選擇(ze),但關鍵是(shi)如(ru)何迅(xun)速與(yu)市(shi)(shi)場(chang)接軌,制(zhi)定(ding)長期(qi)發展(zhan)戰略,不(bu)慕虛(xu)名,不(bu)瞎折(zhe)騰,潛心經營(ying),鑄(zhu)造(zao)自己(ji)的(de)市(shi)(shi)場(chang)性格、市(shi)(shi)場(chang)品格。其要(yao)求是(shi)眼睛向內,看清企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)優(you)勢、查找(zhao)自身(shen)不(bu)足,在(zai)條(tiao)件(jian)許可的(de)情(qing)(qing)況下,一(yi)切(qie)工(gong)作圍繞構(gou)筑特色(核心能力(li))而展(zhan)開(而非(fei)僅(jin)僅(jin)圍繞利潤)。同(tong)(tong)時,緊(jin)緊(jin)圍繞核心經營(ying)展(zhan)開精深研究,而不(bu)是(shi)將雞(ji)蛋放(fang)在(zai)不(bu)同(tong)(tong)籃子里,貌似分散了企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)風險,實(shi)際上也是(shi)分散了有限的(de)企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)資(zi)源(yuan),嚴(yan)重制(zhi)約企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)專(zhuan)業(ye)(ye)(ye)(ye)化(hua)發展(zhan);失去專(zhuan)業(ye)(ye)(ye)(ye)化(hua),企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)將失去后(hou)發潛力(li)。這個選擇(ze)無疑是(shi)艱難(nan)(nan)的(de),但如(ru)果不(bu)夠(gou)堅定(ding)與(yu)迅(xun)速,未來則(ze)更加艱難(nan)(nan)。另外(wai),眼睛只盯(ding)著對(dui)手是(shi)方(fang)向性錯(cuo)誤,是(shi)弱(ruo)智和(he)缺乏(fa)定(ding)力(li)的(de)表現(盯(ding)住對(dui)手,不(bu)如(ru)處理(li)好(hao)與(yu)合作方(fang)的(de)關系,在(zai)困(kun)難(nan)(nan)的(de)時候給予他們(men)誠(cheng)懇實(shi)在(zai)的(de)幫助或讓利,使(shi)得他們(men)心甘(gan)情(qing)(qing)愿與(yu)企(qi)(qi)(qi)(qi)業(ye)(ye)(ye)(ye)共榮共生)。
與(yu)(yu)市(shi)(shi)(shi)場(chang)接軌,要堅定不(bu)移地用(yong)(yong)(yong)(yong)新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)。企業(ye)用(yong)(yong)(yong)(yong)新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren),員工有(you)激情。新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)是(shi)勇于擔責的(de)(de)人(ren)(ren)(ren)(ren),新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)是(shi)敢于創新(xin)(xin)(xin)(xin)的(de)(de)人(ren)(ren)(ren)(ren),新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)是(shi)思(si)(si)維敏捷的(de)(de)人(ren)(ren)(ren)(ren),新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)是(shi)堅定果(guo)斷的(de)(de)人(ren)(ren)(ren)(ren),新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)是(shi)與(yu)(yu)市(shi)(shi)(shi)場(chang)打成一片的(de)(de)人(ren)(ren)(ren)(ren),新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)更(geng)是(shi)年輕(qing)和(he)有(you)活力(li)的(de)(de)人(ren)(ren)(ren)(ren)。市(shi)(shi)(shi)場(chang)競爭(zheng)說到底是(shi)生(sheng)存(cun)(cun)權(quan)發展權(quan)的(de)(de)爭(zheng)奪,只有(you)依靠新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)才能(neng)迅(xun)速與(yu)(yu)市(shi)(shi)(shi)場(chang)接軌,才能(neng)爭(zheng)取更(geng)多的(de)(de)生(sheng)存(cun)(cun)與(yu)(yu)發展主動權(quan);如果(guo)抱持老(lao)思(si)(si)想老(lao)經(jing)驗(yan)老(lao)習慣,而不(bu)敢大膽迅(xun)速放權(quan)使(shi)用(yong)(yong)(yong)(yong)新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren),亦或缺乏市(shi)(shi)(shi)場(chang)眼(yan)光,或拘泥于眼(yan)前利益,或遲遲沒(mei)有(you)應對措施,則終將難逃被(bei)市(shi)(shi)(shi)場(chang)拋棄的(de)(de)厄運。破船駛(shi)不(bu)到新(xin)(xin)(xin)(xin)的(de)(de)彼岸,用(yong)(yong)(yong)(yong)新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)關鍵在于企業(ye)換(huan)腦袋換(huan)思(si)(si)維換(huan)方(fang)式(shi),否(fou)則即使(shi)用(yong)(yong)(yong)(yong)了新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)也起(qi)不(bu)到應有(you)的(de)(de)作用(yong)(yong)(yong)(yong),新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)也將會在陳腐(fu)的(de)(de)“染缸”里日漸同化,失(shi)去激情和(he)活力(li)。用(yong)(yong)(yong)(yong)新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)首先要為新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)搭建事業(ye)平臺(tai),其次(ci)要創新(xin)(xin)(xin)(xin)用(yong)(yong)(yong)(yong)人(ren)(ren)(ren)(ren)機制,最后要大膽授權(quan)、“松綁”使(shi)用(yong)(yong)(yong)(yong);如果(guo)做(zuo)不(bu)到這些,用(yong)(yong)(yong)(yong)新(xin)(xin)(xin)(xin)人(ren)(ren)(ren)(ren)必然成為空談。
當前與今后一(yi)個較長時(shi)期,疫情(qing)的影響將是(shi)持續的,這既是(shi)一(yi)個全球性難以(yi)戰(zhan)(zhan)勝的空前的挑(tiao)戰(zhan)(zhan),也未嘗不是(shi)一(yi)次前所未有的脫胎換骨破(po)繭重生的機遇。只有把握好(hao)與市場接軌這個核心(xin),企業(ye)才能守住(zhu)初心(xin)底線,明確發展(zhan)方向(xiang),依(yi)靠機制(zhi)創新(xin)和使用新(xin)人走出一(yi)條與時(shi)俱進、別出機杼的生路。
(本報評論員)